Accessibility statement

Our web accessibility policy, goals and accomplishments related to this website and how to contact us if you experience any problems.

This statement applies to http://www.yourspacewestsussex.me

This website is run by the Voice and Participation of the Early Help Service within the West Sussex County Council (WSCC). We want as many people as possible to be able to use it.

This blog site uses the accessibility that WordPress have to offer which can be found here: https://en-gb.wordpress.org/about/accessibility/

What to do if you can’t access parts of this website

If you need information on this website in a different format, like accessible PDF, large print, easy read, audio recording or braille, please contact us.

We’ll consider your request and get back to you in 5 working days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems that aren’t listed on this page or think we’re not meeting accessibility requirements, please contact us.

Enforcement procedure

If you have made a complaint and you’re not happy with our response contact the Equality Advisory and Support Service (EASS).

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).

Issues with PDFs and other documents

Many of our PDFs and Word documents don’t meet accessibility standards – for example, they may not be structured so they’re accessible to a screen reader.

Some of our documents are essential to providing our services. For example, we have PDFs with information on how people can access our services and forms published as Word documents.

We have created a register of files which are essential for service delivery and are working through these to create HTML pages and accessible documents.

We understand that the accessibility regulations don’t require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. However, if you need information in an alternative format, please contact us.